At fu 88, we take every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data. This Privacy Policy has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data protection.
Our privacy policy is built on six core principles that ensure your personal data is always protected.
fu 88 ("we", "platform") is the responsible operator for all personal data collected and processed in connection with the provision of online casino and Sports Betting services to members in Malaysia. This Privacy Policy sets out our privacy practices in full and applies to all fu 88 platform users, including website visitors, registered members, and former members whose personal data remains within the permitted retention period.
This policy covers all channels of interaction with fu 88, including the fu88-play.com website, mobile platform, and any communications you have with our support team. We recognise that your trust in us is our most valuable asset, and protecting your personal data is our foremost obligation — not merely a legal requirement.
Like many Malaysian players who use fu 88 to enjoy slots, Live Casino, poker, Malaysia Super League and EPL Sports Betting, and IPL cricket, we understand that they entrust us with highly sensitive personal information. We take that trust seriously.
Fu 88 collects several categories of personal data from members. Below is a full overview of the types of data we collect and the purposes for doing so:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number (if required for KYC) | Mandatory |
| Contact Data | Email address, Malaysian phone number | Mandatory |
| Account Data | Username, password (stored in encrypted form), account settings | Mandatory |
| Financial Data | Payment method details (TNG, GrabPay, FPX, etc.), transaction history | Mandatory |
| Usage Data | Game history, bets, activity logs, login timestamps | Automatic |
| Technical Data | IP address, browser type, operating system, device used | Automatic |
| Communication Data | Records of customer support conversations, emails, and feedback | Situational |
| Cookie Data | Language preference, login session, display settings | Automatic |
Personal data is collected in various ways as you interact with the platform fu 88:
Fu 88 uses collected personal data solely for the following legitimate purposes:
fu 88 does not sell members' personal data to any third party. However, we may share personal data in the following limited circumstances with selected and trusted parties:
In all instances of data sharing, fu 88 ensures that the receiving party upholds data protection standards equal to or higher than those we apply ourselves.
Fu 88 continually invests in security infrastructure to ensure all members' personal data is protected to the highest standard:
Fu 88 has a comprehensive incident response plan. In the event of a data breach affecting members, we will notify the affected members within 72 hours of the incident being identified, along with the mitigation steps that have been and will be taken.
Fu 88 retains personal data only for as long as necessary for the stated purposes or as required under Malaysian law. Our data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account is active | Service requirements |
| Account data after closure | 7 years | Legal & tax requirements |
| Financial transaction records | 7 years | PDPA & AML requirements |
| Customer support logs | 3 years | Dispute resolution |
| Technical data & system logs | 90 days | Security & Forensics |
| Non-essential cookie data | 12 months | User experience |
| KYC Data | 5 years after account closure | Legal compliance |
Once the retention period expires, data is securely deleted or anonymised using industry-standard methods.
Under Malaysia's PDPA 2010 and fu 88's commitment to privacy, you have the following rights regarding your personal data:
To submit any request relating to the rights above, please contact us by email: privacy@fu88-play.com. We will process your request within 14 working days.
Fu 88 uses cookies and similar technologies to enhance your user experience and optimise our platform. The following are the types of cookies we use:
These cookies are required for core fu 88 platform functions such as login sessions, account security, and basic preferences. Without them, the platform cannot operate properly. These cookies cannot be disabled.
Helps us understand how players interact with the platform — which pages are most visited, time spent, and any technical issues that may arise. Data is collected anonymously and used solely for fu 88's internal improvements.
Storing your preferences such as preferred language, display settings, and geographic location to deliver a more personalised experience.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fu 88 platform. Click the "Cookie Settings" button that appears on your first visit to fu 88 to manage your preferences.
Platform fu 88 is exclusively for individuals aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18.
If we discover that personal data of a child has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe your child or any minor may have registered on our platform, please contact the fu 88 support team immediately.
As an online platform, some of your personal data may be stored or processed on servers located outside Malaysia, primarily for technical infrastructure and cloud service purposes. In all such cases, fu 88 ensures:
Financial privacy is among fu 88's highest priorities. When you make deposits using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u or CIMB Clicks, here is how we handle your financial data:
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fu 88 handles your personal data, please contact our Privacy Officer through the following channels:
If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia.
Fu 88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or our operations. Members will be notified of any material changes via in-platform notifications or email to the address registered on their account.
Minor amendments (such as language corrections or clarifications that do not alter the rights or obligations of any party) may be made without specific notice, but the "Last Updated" date at the top of this document will always reflect the latest version.
We are committed to protecting every member's privacy fu 88. With 256-bit SSL security, PDPA 2010 compliance, and a strict no data sales policy, you can play with peace of mind. Join over 500,000 Malaysian players who trust fu 88.
18+ only. Gamble responsibly.